Privacy Policy
t Serenity Aesthetics & Spa, your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you visit our website, book services, or interact with us online or in person.
1. Information We Collect
We may collect the following types of information:
- Personal Details: Name, email, phone number, billing information, appointment history
- Skin & Health Information: Voluntarily shared details to personalize your treatment
- Website Data: IP address, browser type, device info, and pages visited (via cookies and analytics)
2. How We Use Your Information
Your information helps us:
- Schedule and manage appointments
- Personalize your skincare treatments
- Send appointment reminders and promotional offers (opt-out available)
- Improve our website and services
3. Sharing Your Information
We do not sell or rent your personal data. We may share it with trusted third-party providers (e.g., booking platforms, payment processors) solely to deliver our services. We may also disclose information if required by law.
4. Cookies & Tracking
Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to decline cookies if preferred.
5. Data Security
We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may request to:
- Access or update your personal information
- Opt out of marketing communications
- Delete your data from our records (subject to legal and operational requirements)
7. Contact Us
For questions or concerns about this policy, please contact:
Serenity Aesthetics & Spa
Hello@Serenityskintransformations.com
980-280-5906
10614 Providence Rd Suite 37, Charlotte NC 28277